When was the last time your remote team meeting ran without a hiccup? If you can’t remember then this blog post is for you.
Technology is redefining the way we engage with each other and collaborate. This is especially true of meetings. Our meetings are increasingly becoming virtual. This brings both benefits and challenges Virtual meetings bring remote teams together, this allows a higher degree of work flexibility and allows companies to hire talent from across the globe. Virtual meetings also save time and cost for organizations when compared to traditional face to face meetings. However, there may be technological or connection issues that disrupt these meetings. The absence of nonverbal cues may also adversely affect communication.
Here is how you can overcome the problems associated with virtual meetings and empower your team to run effective virtual meetings.
Understand the Drawbacks of Remote Team Meetings
Nothing can be as effective as a face to face meeting. Understanding the technological shortcomings helps you develop contingency plans. We must understand that getting key information across is difficult without visual cues. Try using descriptive words to explain how you are feeling, such as excited, surprised, etc. You will need a documented plan for resolving conflicts and other issues that have an emotional undertone.
Use Video to Enhance the Virtual Meeting Experience
Facial expressions play a crucial role in communication. Leverage video to make your virtual meetings more meaningful. You can understand the inflection, tone of voice and the reason for a pause. This improves communication and collaboration and reduces the risk of misunderstanding. There are several video conferencing tools that you can use like Join.me, Skype, Zoom and Appear.
Prepare in Advance
Don’t let your virtual meetings be swallowed by status updates. Ask each team member to prepare a short note about what they have accomplished and what’s in their weekly plan. This includes:
- Tasks planned for last week and results
- Important issues that arose
- Tasks lined up for next week
You can write these notes using MeetNotes and share them across the team. Zapier follows this model. During the meeting, the first 10 minutes are spent in reading these notes. Discussion starts only after this exercise is completed.
Account for Different Time Zones
Plan your virtual meeting by considering the different time zones. See what works best for all team members and setup the meeting accordingly. Every Time Zone is a handy tool you can use to get a snapshot of times all over the world. This way you will never schedule a meeting when one of your colleagues is in deep REM sleep!
Start with an Ice-Breaker Session
People work better as a team when they get to know each other. An informal ice-breaker session can help the team collaborate and communicate with each other better. This strengthens relationships among team members and builds rapport. There are numerous ideas for ice-breakers such as “Take a Picture of Your Shoes”, asking a personal question or “The Time Machine”.
Plan for Shorter Attention Spans
In this age of information overload, our attention spans are becoming shorter. Break your virtual meeting into 10-minute sessions with breaks in-between. You can keep distractions away and your team stays focused. Another way to keep everyone engaged is asking for input. During virtual meetings, attendees may resort to multitasking and not be fully involved in the discussion. Counter this problem with active participation from everyone.
Work Together to Solve Problems
Working collaboratively, teams can find innovative solutions to business problems. As a result, the team becomes a cohesive unit. Ask team members to bring an issue to the meeting. Allot time to explain this issue and allow other team members to ask questions in order to understand the problem better. Then, encourage everyone to offer suggestions on how the problem can be solved.
Resist the Urge to Use Mute
Using a virtual meeting to catch up on email or engage in other work is unethical and disrespectful. This leads to unproductive meetings and you cannot achieve your meeting goal. To determine if a behavior is acceptable, ask yourself if you would do it in a traditional meeting room. If the answer is no, then don’t do it.
Gather Feedback After the Meeting
After the meeting ends, ask participants to rate the meeting. Take time to understand their frustrations, their concerns and issues. Ask them how the meeting could have been conducted differently and use their ideas in the next meeting. This will establish a culture where remote workers feel respected and heard.
Finish that Unfinished Discussion
Certain discussions may have been pushed to the parking lot for lack of time. Schedule a time for these discussions with the participants concerned. Also, plan for follow-up of tasks assigned during the meeting.
It is easy to get discouraged when virtual meetings suck time and energy instead of being productive. Instead of giving up, focus on meeting preparation and developing contingency plans when things go south. Stick to the meeting etiquette and actively participate. Your remote team meetings will become a channel for generating creative ideas and collaborative problem-solving.